Account or Payment Problems

If you cannot sign in, Credits are missing, a charge is duplicated, the plan state is wrong, or an invoice will not open, contact us through Eazo's feedback or support entry point.

To help us investigate quickly, provide:

  • Sign-in email or user ID;
  • Time of the problem and time zone;
  • Order number, invoice number, or payment method;
  • Screenshots of the Settings state and error message;
  • Project ID or Chat ID when a creation task is involved.